Terms & Conditions

1. The service

PrepForScrum provides online exam preparation for Scrum certifications (PSM I, PSPO I): practice questions, exam simulations, explanations, and progress analysis. The service is educational in nature. We are an independent platform and are not affiliated with Scrum.org. We do not guarantee that you will pass any certification exam, except as expressly stated in our Pass Guarantee below.

2. Pass Guarantee

The Pass Guarantee applies to our full 80-question exam simulation; shorter practice sets and study mode do not qualify. Scored 85% or more in a full 80-question simulation and still failed the real Scrum.org exam? Send us a screenshot or photo of your result within 30 days of that simulation and we refund 100%. Email your claim to support@prepforscrum.com.

3. Accounts and access

Access to purchased packages is granted to your personal account and is valid for the lifetime of the product, including future updates to the question pool. Accounts are personal and must not be shared.

4. Payments and refunds

All packages are one-time payments, processed securely by Stripe. We offer a 14-day money-back guarantee: if you are not satisfied, email us within 14 days of purchase for a full refund, no questions asked. The Pass Guarantee (section 2) applies in addition. Details are in our Refund Policy.

5. Intellectual property

All questions, explanations, and other content on this site are protected by copyright. You may not copy, redistribute, publish, or share them, including screenshots or question dumps. Access is granted for your personal preparation only.

6. Limitation of liability

To the maximum extent permitted by applicable law, PrepForScrum is not liable for any indirect or consequential damages, including exam fees, lost income, or failed exams. Our total liability is limited to the amount you paid us.

7. Changes to these terms

We may update these terms from time to time. The current version is always available on this page; continued use of the service after changes take effect constitutes acceptance.

8. Contact

Questions about these terms? Email us at support@prepforscrum.com.